Leadership Team
Curtis Aiken, President, CEO and Founder
Mr. Aiken’s depth of managerial, entrepreneurial, and community development experience forms the foundation for the business vision and executive leadership of ProTech Compliance. Formerly, as CEO of eSGS, he was privy to the inefficiencies around the manual process of identifying, qualifying, bidding, and reporting/tracking supplier diversity activity for major projects. With a great deal of experience observing potential improvement opportunities within supply management during these projects, eSGS was able to utilize technology solutions to optimize processes for identifying, qualifying, bidding, and reporting supplier diversity activity.
Mr. Aiken has also served as the Director of Marketing for Cameron Coca-Cola Company, where he drew on skills in management, sales operations, promotions marketing, and advertising (print, radio and television) to contribute to their growth over a 12 year period.
Mr. Aiken is an avid supporter of several community groups in the Pittsburgh region and currently serves on the boards of organizations such as the Urban League of Greater Pittsburgh, the YMCA Metro Board, the Juvenile Diabetes Fund, the Intergovernmental Cooperation Authority (ICA) Board - which oversees the city’s finances, and the University of Pittsburgh Cancer Institute just to name a few. Mr. Aiken graduated with a Bachelor of Arts in Communications and a Minor in Business from the University of Pittsburgh, where he also excelled as a four-year starter and letter winner on the 1983-1987 Men’s Basketball team.
Greg W. Jones, Chief Operating Officer
Mr. Jones brings a wealth of global business experience to his position as Chief Operating Officer of ProTech Compliance, gained from over 29 years in management in the automotive and healthcare industries. Throughout his career, Mr. Jones has served in a variety of senior management and leadership roles, in which he has developed a broad range of core competencies including operations, procurement, sales, strategic planning, program and personnel management, quality initiatives, and customer relations. Most recently, he served as Director of Supplier Quality and Performance at the University of Pittsburgh Medical Center (UPMC), where he was responsible for developing a formal “Best in Class” supplier quality program.
Prior to UPMC, Mr. Jones served as Director of Procurement for Alcoa Fujikura Limited, where he was responsible for international strategic and tactical procurement activities, including supplier development and partnerships, transportation, and logistics for businesses in North, Central, and South America, Europe, North Africa, and China. Mr. Jones achieved his undergraduate degree in Education from Taylor University and received his Senior Management Certification from Borg Warner Corporation.
F. Matthew Campbell, Vice President of Technical Support Services
Mr. Campbell brings a unique combination of strong business, leadership, and technical abilities to his role as Vice President of Technical Support Services. Most recently, he was the Director of Operations for the UPMC Center for Telehealth and the UPMC Innovative Medical and Information Technologies Center, where he managed the business development and technical implementations of products and services to the government sector. Throughout his career, Mr. Campbell has managed numerous technical projects with a strong focus on workflow management, process improvement, security, and customer satisfaction. He holds a Bachelor of Science degree in Business from Point Park University.
Ernest Groover, Vice President
Mr. Groover brings over 30 years of procurement experience to ProTech Compliance as Vice President. Formerly, he has worked in procurement and supply chain management for companies such as Equitable Utilities, Society of Automotive Engineers, TRACO, Xerox and Westinghouse. Over the course of his career, he has gained extensive experience in technology procurement, sourcing, negotiations, information systems and telecommunications, and customer service. He is former member of the Board of Directors of the Institute for Supply Management, and has lifetime certifications as a Certified Purchasing Manager (CPM) and Accredited Purchasing Practitioner (APP). Mr. Groover is a graduate of Morgan State University with a Bachelor of Science in Business Administration and a Minor in Economics.
Rachel Swanson, Director of Administration and Customer Services
Ms. Swanson brings a range of skills to her role as Director of Administration and Customer Services. Ms. Swanson oversees the customer service department, personnel, and customer service training programs. As part of the executive leadership team Ms. Swanson contributes to corporate business ventures and new client deployments. Most recently, Ms. Swanson served as Marketing Director and Account Coordinator for HealthCare Benefits, Inc., a benefits consultant to hospitals and other significant healthcare employers. Ms. Swanson’s experience includes event planning, public relations, vendor relations, negotiations, account management, project management, budgeting and expense forecasting, market analysis, and new business development, and she is the operational keystone of ProTech’s customer service promise. She holds a Bachelor of Science degree in Education from Gannon University.
